Supra Tech Support #: 1-877-699-6787
Supra website: www.supraekey.com


Call SCCAR at 831-464-2000 for pricing information.
SCCAR offers its members three key options. Members can now choose a stand-alone Active key or utilize their smart phone as a key with two service levels, eKey basic or eKey pro. For a comparison of features, click here. Attention Android Samsung Users: Samsung smartphones, versions 4.3 or greater have experienced sync issues with the Supra fob. If your fob will not sync with Bluetooth you may need to purchase a new universal fob at SCCAR.


Supra Maintenance Schedule

Supra conducts periodic maintenance to its data center operations. Please see the maintenance schedule below for the remainder of 2014.

Note that during these planned maintenance events, the following services will be unavailable to Supra users:
  • Key Syncs and Wireless Updates
  • SupraNET
  • SupraWEB (available for update codes only)
  • Billing information, bill pay or pay by phone
Supra keyholders in need of an update code during a planned maintenance may get one from:
SupraWEB: www.supraekey.com
KIM Voice:  866-968-4032
Supra will only use these outage windows if needed and strive to minimize impact on keyholders during these times. Please call Supra Support at 877-699-6787 in advance of a planned maintenance with any questions.

Outage dates for the remainder of 2014, during the hours 5:30 PM Pacific time to 8:30 PM Pacific time, are:
February 11
April 8
June 10
August 12
October 14
December 9
Supra will send a reminder email in advance of each outage.

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