Supra Server Maintenance Notification

Supra Support will perform a series of server maintenance and upgrade activities on Tuesday evenings, from 5:30pm through 8:30pm Pacific time (8:30pm to 11:30pm Eastern) through December 6, 2016. Certain services will be affected during that time. For questions please contact Supra at 877-699-6787.

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SUPRA Lockbox Keys and iBoxes

Supra has provided keyboxes to the real estate industry since 1955, bringing efficiency to real estate professionals and peace of mind to home sellers. The Supra System makes it easy for showing agents to access properties and for listing agents to track activity at client properties.

Purchasing a Key
SCCAR provides two types of Supra electronic keys: the XpressKEY, a proprietary electronic device, and the eKEY, an application that runs on your smartphone. All the Supra keys include PIN-code security. The key makes a record each time a keybox is opened. Please read the information below to determine which key you would like to purchase.

Use your smartphone or tablet as your lockbox key. The eKEY application uses your phone's wireless communications so you can do business anywhere. Choose from many different Android™, BlackBerry®, and Apple phones and tablets. For a list of devices that were thoroughly tested by Supra and provide the highest possible user experience, click here. Devices not on this list may still be compatible; however, user experience may vary.

Two service levels are available: eKEY Basic for common keybox functions, and eKEY Professional which enhances basic capability with adds business tools such as MLS data stored on your phone (eliminating time consuming over-the-air searches), linking the listings to Google maps, and displaying showing details on your phone.

Key price includes a FOB device for use on out of area keyboxes labeled BT as they are not compatible with the Bluetooth on iPhones. Fobs are also necessary to access the old iboxes (used prior to last year's exchange). If you do not have a fob, one can be purchased at our office.

• eKey Error Codes
• Contact the Association for pricing information.

Xpress KEY
The new sleek, compact and intuitive XpressKEY uses a graphical, icon-based interface with a backlit touchscreen to perform keybox operations. The XpressKEY uses fast infrared technology to communicate with the keybox and then automatically updates and sends real-time showing information via 3G cellular radio. The XpressKEY is powered with a replaceable battery that charges via USB.

• Xpress Key FAQ & Error Codes
• Contact the Association for pricing information.

Key Boxes
Supra electronic keyboxes have been used on millions of homes. Current models of keyboxes can be opened using Bluetooth or infrared signals. Supra's system records events each time a keybox is opened.

SCCAR currently has the iBox BT LE available for purchase. The iBox BT LE uses Bluetooth technology allowing Keyholders with certain smartphones to communicate directly with the iBox BT LE without any additional hardware when accessing listing keys.

• Contact the Association for pricing information. Facebook Twitter